Edit your organisation's details

For whom and what you need

For an Owner of an organisation who wants to tell residents how to reach the office, or whose company has changed its name, or who made a mistake when signing up. The name and the office are the only details of the organisation that can be edited, and only an Owner can edit them. You will need the office's phone, email, address and office hours as residents should use them.

Steps

Open the settings

In the account menu click Profile, in the section Your flats and organisations the organisation's name, and on the page Organisation click Settings. The page Settings has three cards: the name, the office and closing the organisation.

Fill in the office

While none of its details is filled in, the card Your office warns Residents cannot see how to reach your office: none of its details are filled in.

Fill in Phone, Email, Address and Office hours — all of them or only those residents should use; no field is required. The address and the office hours may run over several lines. Click Save the office. The portal says The office has been saved.

The Your office card on a computer: a phone number, an email address, an address on two lines and office hours on two lines, all filled in, and the Save the office button below them.

To remove a detail, empty its field and save the office.

The same details head the sheets managers print for the entrances (Print a notice for the entrance); while they are empty the sheet goes out without them.

Change the name

Overwrite the name in Name of the organisation and click Rename. The portal says The organisation has been renamed. Spaces at the start and the end are dropped.

What others see

The office always comes first among the contacts of the building that residents see, and notices printed for the entrance carry it. Nobody is emailed about a change. The audit log gains Office details changed when something changed; saving the same details again is not recorded. The entry does not say what the details were before.

The new name holds on every page from the next one on: in the top bar and your profile, among the members, on the Notice Board of Managers, and on residents' Notice Board in the line Managed by Správa bytov Javorina s.r.o.. Emails sent from now on carry the new name too: invitations, and the messages to residents about approval, rejection and ended access. Emails sent before keep the old one.

Nobody is emailed about the rename, and the audit log does not record it.

When something goes wrong

Please enter a phone number: digits, spaces and + ( ) / . - only.

The phone has a letter or another character in it. Write the number alone, for example +421 2 1234 5678; put a note such as "after 2 pm" in the office hours.

Please enter a valid email address.

The email is missing the @ or the part after it. Write the whole address, for example kancelaria@javorina.sk.

The office hours can be at most 500 characters long.

The office hours are too long for a contact. Shorten them; publish details such as holidays as a Notice.

Please enter the name of the organisation.

The name field is empty. An organisation cannot be without a name.

The button Settings is missing

You are not an Owner of the organisation. Ask one of the Owners to edit the details, or to make you an Owner.

Residents mention the old name

They are looking at an older email. Their Notice Board shows the new name once the page is loaded.

Where it ends

The Journey ends with the message The office has been saved. or The organisation has been renamed. If you close the organisation later, type the new name to confirm (Close your organisation). Everything else — buildings, Entrances and Units — any Manager edits as described in Set up your buildings.