Manager
Publish a Notice
For whom and what you need
For a Manager who wants to tell the residents something: a water shut-off, cleaning, a changed contact, the outcome of a meeting. A notice is text on the notice board; for something happening on a date consider Announce an Event, for a file Share a Document.
You will need a title (3 to 120 characters), the text (at most 5000 characters) and to know whom the notice is for.
Steps
Open the form
On the Notice Board click New notice, or in the navigation click Publications and, on the tab Notices, New notice.
Write the title and the text
The Title is one line, for example "Hot water shut-off on 20 September". The Text is plain text: line breaks are kept and web addresses become links; no bold, lists or pictures. A long text is shortened on the board and a resident expands it with Show more, so put what matters most at the start.
Choose the Audience
In For choose an Entrance, a building or the whole organisation. How to choose, and who then gets an email, is in Choose an Audience and who is mailed.
Pin it, or give it an end
Pin to the top: pinned notices sit at the top of the board in the card Pinned, all of them, however many. Pin only what should stay in sight for long, the house rules for example; when everything is pinned, nothing stands out.
Show until: an optional date, today or later. Residents see the notice through the end of that day and then it disappears for them; you still see it in the list with the tag Expired, and nothing is deleted. Without a date the notice stays until you delete it.
Publish
Click Publish the notice. Saving publishes the notice — the portal has no drafts. You are back on the list with the message The notice is published. The list shows pinned notices first, then the newest, 25 to a page, each tagged with its Audience, who published it and when it was last saved.
Correct or delete
Click the notice's title in the list. You can change everything, the Audience included, and save with Save the notice; an edit sends no email. Any Manager can edit or delete a notice, not only the one who published it; when two edit it at once, whoever saves last wins.
The card Delete the notice? has the button Delete; confirm in the window with Delete the notice. The notice is gone for good for everybody, and residents get no email about it.
What others see
The other Managers see the notice in the list with all its tags. Notices are not recorded in the organisation's audit log.
Mails
Editing, pinning, expiring or deleting a notice sends no email.
When something goes wrong
The date cannot be in the past.
The date in Show until is in the past. This applies to editing a notice that has already expired too: it saves only once you move the date to today or later, or clear it.
The title must be 3 to 120 characters long.
The title must be 3 to 120 characters long. Move the details into the text.
This notice was deleted in the meantime, so nothing was saved.
While you were editing the notice, a colleague deleted it. If the notice should exist, publish it again.
I found a mistake after publishing
Correct the notice; the board shows the correction at once. The email residents got carries neither title nor text, so it shows no mistake. If something essential changed, the date of a shut-off for example, publish a new notice — only that sends an email.
A notice has been on the board too long
Set its Show until to today, or unpin or delete it.
Where it ends
The Journey ends when you publish: the notice is on the Audience's notice boards and the emails are on their way. It stays on the board until it expires or you delete it.
Whoever never opens the portal reads the notice on paper: the list and the edit screen both carry Print, which lays out a sheet for the entrance with a QR code on it (Print a notice for the entrance).