Your Account
Get notifications on your phone
For whom and what you need
For everybody who wants to know about news in the building at once, not the next time they look at their email. A notification pops up on your phone or computer like a message from an app, with the portal's icon, a short title and a link — "New Notice in Lipová 12", for example. It never carries the text of a Notice, an Issue or a comment; you read that in the portal.
You will need:
- to be signed in on the device you want the notifications on — push is turned on for each device separately;
- on Android or a computer, the Chrome, Edge or Firefox browser;
- on an iPhone or iPad, the portal installed on the home screen (Install the portal on your phone) — push does not work in Safari itself.
Steps
Open the notifications in your profile
Click your name (or its initials) at the top right and, in the account menu, Profile, then Notifications in the index at the top of the page. The first card is Push on this device.
Turn push on and allow notifications
Click Turn on. The browser asks whether the portal may show notifications — confirm it (the button is called "Allow" or similar, depending on the browser). The portal says Push is on for this device. Choose below which notifications come by push. and the card shows Push is on for this device ✓
The device appears in the list Your devices with push with its browser, system and the date you turned push on, and the device you are on carries the tag This device. The portal never shows the device's address.
Choose what comes by push
Turning push on does not send any notification yet: it only opens the column Push in the table under the card. Tick the rows you want by push and click Save (Choose your notifications). A row can come by email and by push at once.
The table applies to the whole account: a push goes to every device in the list. If you want it on your computer too, sign in there and turn push on there as well.
Click the notification
Clicking a notification opens the portal where it points — the Notice, the Issue, the Poll. If a window is already open on that page, the portal just comes to the front. If you are not signed in, the portal asks you to sign in first.
Remove a device you no longer use
Click Remove by the device in the list. The portal says The device has been removed and gets no more push notifications. If you remove the device you are on, the card offers Turn on again.
If you have lost your phone, Sign out everywhere in the section Your details is enough (Your profile): it signs every other device out and turns push off on all of them, this one too. Turn it on again where you still want it.
What others see
Nobody. Neither the manager nor the neighbours see whether you have push on, on which devices, or what reached you. A notification travels through the push service of your browser's maker — Google, Mozilla, Apple or Microsoft — which receives only an encrypted message it cannot read (Privacy notice).
Mails
Turning push on or removing a device sends no email. Push notifications are the same as the emails (Choose your notifications), with a short title like the email's subject and the same link; in the rows whose email cannot be turned off, push is optional. The decisions about your access to a Unit (approved, rejected, revoked) come by email only.
When something goes wrong
The card says On an iPhone or iPad, push arrives only in the installed app: install it first, open it from the home screen and turn push on there.
On an iPhone and iPad Safari does not receive push; only the portal installed on the home screen does (iOS 16.4 or later). Install it (Install the portal on your phone), open it from its icon, sign in there and turn push on there.
The card says Notifications from this portal are blocked in this browser. Allow them in the browser's settings for this site, then reload the page.
You once blocked notifications from the portal in the browser, and the portal cannot ask again. In Chrome, click the icon left of the address, set Notifications to Allow and reload the page; on a phone you also find it in the settings of the browser app or of the installed portal, under Notifications.
The card says This browser cannot receive push notifications.
The browser does not know push, or JavaScript or a private window is in the way. Use Chrome, Edge or Firefox in an ordinary window.
The card says Push notifications are not set up on this portal yet. Emails arrive as usual.
The operator of the portal has not set push up yet. Until they do, notifications come by email only.
Push is on, and a notification did not arrive
- The column Push is not ticked in that row of the table.
- The phone is in Do Not Disturb or battery saving, which holds the browser's notifications back; it arrives once the phone is online again, if that is within a day.
- The device is no longer in the list — after Sign out everywhere, for example. Turn push on again.
- The push service dropped the device (after the browser was reinstalled or the site's data cleared, for example); the portal then removes it from the list by itself. Turn push on again.
The list has a device I do not know
Click Remove by it, change your password and click Sign out everywhere (Your profile).
Where it ends
The Journey ends when the card shows Push is on for this device ✓ and the table has ticked what should come by push. You can turn push off at any time by unticking it in the table or by removing the device.