Your Account
Install the portal on your phone
For whom and what you need
For everybody who uses the portal mostly on their phone. The portal is not downloaded from Google Play or the App Store: you add it to your phone's home screen from the browser. From then on you open it with the Spravca icon like an app, full screen and without the address bar. It is still the same portal with the same account; nothing else changes.
You will need:
- an Android phone with the Chrome browser, or an iPhone or iPad with Safari;
- to be signed in — installing is in your profile, in the section App.
Steps
Open App in your profile
Click your name (or its initials) at the top right and, in the account menu, Profile, then App in the list of sections at the top of the page. On your first visit in a browser that can install, a line on the Notice Board sends you there too: "Install Spravca on your phone:" with the link Profile → App.
What the section shows depends on what the browser allows:
Android: install with the button
In Chrome the section shows the button Install app. Tap it and confirm the installation in the window Chrome opens. The Spravca icon appears on your home screen and the section shows Installed ✓
If there is no button, you can install the portal from Chrome's menu too (the three dots at the top right): the item is called "Install app" or "Add to Home screen" — Chrome decides the exact name, not the portal.
iPhone and iPad: add to the home screen in Safari
Safari does not allow the portal an install button, so the section shows the steps instead: Tap Share (the square with an arrow pointing up). Choose Add to Home Screen. Confirm with Add. The Spravca icon appears on your home screen.
Open the portal with the icon
Tap the Spravca icon. The portal opens full screen and shows what it shows after signing in in the browser (Sign in and out). On an Android phone you stay signed in if you are signed in in Chrome. An iPhone keeps the app on the home screen apart from Safari, so sign in inside it once more. If you do not open the portal for 14 days, you sign in again.
Inside the app the section App shows Installed ✓
Remove the app
A page cannot uninstall an app — your phone or computer does that. In the app, tap Remove the app in the section App; in the browser, Already installed? How to open or remove it. Both show the steps for the device you are on:
- Android: Hold your finger on the Spravca icon and choose Uninstall.
- iPhone and iPad: Hold your finger on the Spravca icon, choose Remove App, then Delete from Home Screen.
- Chrome or Edge on a computer: In the Spravca window open the menu (the three dots at the top) and choose Uninstall Spravca.
Your device removes the app, not the portal. Your account and everything in it stay as they are.
If you do not want to install
The Notice Board shows the line about installing only on your first visit in each browser; tap Not now to hide it at once. On your next visit it is gone even if you did not tap it. You can still install the portal later — in your profile, in the section App.
What others see
Nobody. Neither the manager nor the neighbours see whether you have installed the portal. Installing or removing it sends nothing to the portal and stores nothing in it; only your device remembers it.
Mails
Installing or removing sends no email. The installed portal shows no count of news on its icon (What the portal does not do); you learn of news by email (Choose your notifications) or by push — on an iPhone and iPad only in the installed portal (Get notifications on your phone). The button in an email may open the browser instead of the icon — that is fine, it is the same portal.
When something goes wrong
There is no Install app button in my profile
- The portal is installed already — the browser then offers no button. Open Already installed? How to open or remove it.
- On Android you use another browser, Firefox for example; the button shows only where the browser allows installing, so use Chrome.
- You have an iPhone or iPad: there the steps for Safari are shown instead of the button. Only Safari can add the portal to the home screen.
- You have just closed the install window. Chrome offers it again only later; until then install the portal from its menu.
The line about installing did not show on the Notice Board
It shows only on your first visit in each browser that can install, and never in the installed app. If you have seen it already, installing is in your profile.
The installed portal shows "Ste offline" (You are offline)
The phone is not connected to the internet. The portal does not work without a connection, installed or not, and keeps none of the pages you have opened (What the portal does not do). Connect and tap "Skúsiť znova · Try again".
The installed portal wants me to sign in
On an iPhone that is normal after installing: the app on the home screen signs in separately. Otherwise you have not opened the portal for 14 days, or somebody changed the account's password or clicked Sign out everywhere.
After removing the icon the section still shows Already installed? How to open or remove it
A browser does not tell the portal whether the app is installed until you are inside it, so the line stays. If the browser offers the Install app button again, the removal went through.
Where it ends
The Journey ends when the Spravca icon is on your home screen and tapping it shows your Notice Board — or when you have removed the icon and open the portal in the browser again.