Resident
Answer a Poll
For whom and what you need
For every approved resident of an Entrance a Poll is for. The manager uses it to find out what residents think — which colour to paint the hallway, when to hold a clean-up day. Each Unit has one answer in a poll, which any of its approved residents, owner or occupant, may give or change.
Watch out
Every poll carries the tag Informal, non-binding: it is not a vote of the flat owners under the law, and nothing is legally decided by it; see What the portal does not do.
Steps
Find the poll
A poll one of your Units has not answered yet is on the notice board in the card Polls to answer, those closing soonest first. Every poll of the Entrance is behind the link All polls or the tab Publications → Polls (25 to a page). If you get an email about a new poll, its button opens that poll directly. A poll waiting for you on the notice board that you have not seen yet carries New beside its question on the list.
Read the question
A poll's card starts with the question, the tag Informal, non-binding, whom the poll is for (an Entrance, a building or Whole organisation) and the sentence Managers see only totals, never your unit's answer. A longer description unfolds with Show more. Below it is Open until 30 Sep 2026: the poll closes at the end of that day.
Answer for your Unit
For each of your Units in this Entrance the card has a box of its own, for example Unit 1, with the sentence Your unit has not answered yet. Choose one of the options and click Save. The card refreshes and shows your answer with your name and the day.
If you have a flat and a garage in the Entrance, you answer for each Unit separately, and the answers may differ. Until each of them has answered, the poll stays on the notice board: a Unit that has answered has only the line with its answer there, and only the Unit still to answer has a form. Once all have answered, the poll leaves the notice board. A Unit in another Entrance is on that Entrance's notice board — switch to it in the top bar.
Change the answer if you need to
While the poll is open, open it under the tab Publications → Polls, choose another option and click Save again. The Unit's last saved answer counts, whichever of the people living there gave it. An answer cannot be withdrawn, only changed.
If somebody who lives with you answered for your Unit and you have not seen it yet, the poll is on your notice board in the card Answered by your household with the line Mária answered for unit 4: Yes. The link Change the answer opens the poll in the list, where you change the answer; Seen ✓ puts it away. Whoever saved an answer has seen it — it does not show on their notice board.
See the results
While the poll is open, it shows no resident any results, not even how many have answered. Once it is closed, the card shows Closed on 30 Sep 2026 and 18 of 30 units answered. Each option shows its number of Units, its share of those that answered, and a bar; your Unit's answer is marked Your unit's answer.
When a poll closes, its result comes back to the notice board in the card Poll results — even when you have answered — and stays there until you click Seen ✓ below it or Mark all as seen. Only the polls closed since you have lived in the Entrance show. Every closed poll is also on All polls, in the folded Closed polls (4). A result you have not seen yet carries New there; click the question to open it and it leaves the notice board, as after Seen ✓.
What others see
What the manager sees
Managers see only totals, never your unit's answer. That holds for the organisation's managers and owners alike, throughout the poll: they see only how many Units chose which option, and how many of the Units that have a resident answered. They do not see how any Unit answered, nor a list of the Units that have not answered yet. Answers are not written to the organisation's audit log either.
What a household member sees
Somebody who lives with you in the same Unit sees the Unit's answer on the card, the first name of whoever gave it last and the day — and may change it. Once you have answered for all the Units you share, your answer is on their notice board in the card Answered by your household until they have seen it. You see their answer the same way. What you have seen on the notice board nobody else sees.
The other neighbours the poll is for see the same totals as you once it is closed, never your Unit's answer. You also find your answers in the file you download on My data.
Mails
You will receive this email: New Poll in Lipová 12
Arrives within a few minutes of the manager opening the poll, one email even when you have several Units. It does not repeat the question; it gives only the day the poll was open until when the manager opened it — if they move the date or close the poll early, the card is what counts —, and the button Open the poll opens the poll. You can turn it off on your profile (Choose your notifications).
You will receive this email: A poll in Lipová 12 closes soon
Arrives 24 hours before the poll closes — usually at midnight, as its last day begins —, only if one of your Units has not answered yet, and one email even when you have several. It gives the day the poll is open until and how many of your Units have not answered, for example 1 of your units has not answered it yet. It does not repeat the question. The button Answer the poll opens the poll. It does not come for a poll opened less than a day before it closes, nor for one the manager closed early, and it comes only once, even if the manager moves the closing date afterwards. Nobody, the manager included, sees who was reminded.
You will receive this email: Poll results in Lipová 12
Arrives when the poll closes — at midnight after its last day, or as soon as the manager closes it early —, whether you answered or not. The results are not in it; the button See the results opens the poll with them.
All three emails belong to the row Polls (new, closing soon, results) on your profile, where you turn them off together or also get them as push (Choose your notifications). No confirmation of an answer comes, and editing a poll, moving its closing date and closing it early are not announced.
When something goes wrong
This poll closed before your answer was saved.
The poll closed meanwhile — its last day ended, or the manager closed it early. Your answer was not saved and the card now shows the results. A closed poll never opens again.
Please choose an answer.
You clicked Save without choosing an option.
Please choose one of the answers offered.
Until anybody has answered, the manager may edit the options; the page you had open was older. Reload it and choose again.
My Unit's answer has changed
Somebody who lives with you in the same Unit changed it; the card shows their name. Agree between you and save the answer again.
The poll has gone
A poll leaves the notice board once somebody has answered for all your Units in this Entrance and you have seen it, or once you have seen its result; it is on All polls. If it is not there either, the manager deleted it — with all its answers. The result of a poll that closed before you started living in the Entrance does not come back to the notice board. Once somebody has answered, the manager can fix a mistake in the question only by deleting the poll and opening a new one; that one needs answering again.
There is no form for my garage on the poll
The garage has answered already: its box shows the answer, which you change under Polls. Or the garage is in another Entrance, or the poll does not cover it. Switch to the notice board of the garage's Entrance; if the poll is not there, the garage does not answer it.
Where it ends
The Journey ends when the poll closes: you see the results on the notice board, and your Unit's answer stays as it was. What happens with the result is the manager's decision; if they announce it, you find it among the notices (Read Notices, Events and Documents).