Resident
Find your way around the Notice Board
For whom and what you need
For every resident whose request a manager has approved. The Notice Board is the page of one Entrance: what the manager published for your Entrance, your building or every building they run, and your own issues. It opens every time you sign in.
If you are a manager in the portal as well, you switch to your notice board in the top bar and the portal remembers where you left off; see Switch between your organisations and your home.
Steps
At the top: navigation, the Manual and your account
On a computer the tabs are in the row below the top bar, on a phone in the bar along the bottom of the screen. There are four: Home (this page), Publications (all your Entrance's notices, events, polls and documents, each kind under its own tab Notices, Events, Polls and Documents), Issues (your issues, the issues in your Entrance and the button Report an issue) and Building (your building's contacts and inspections, Check contacts and inspections of your building).
At the top right are a question mark, which opens the part of this Manual about the screen you are on, the language switcher and your name (on a phone and a smaller screen only its initials). Click it for the account menu: Home (this page), Profile and Manual, and below a line the button Sign out. The sections Notifications and Your flats and organisations, with the link I have an invitation code, are in your profile, which also leads to My data.
Switch Entrance if you live in more than one
If you have Units in more than one Entrance, you switch between them in the top bar: right after the logo is Resident · the Entrance's address and your Units. Click it and pick another Entrance; that Entrance's notice board opens. Somebody who lives in one Entrance has plain text there and nothing to switch (Switch between your organisations and your home).
Your Entrance's card
At the top is a small card with the Entrance's address, the building's name, the organisation that runs the building and your Units in this Entrance. Its button Report an issue reports a problem in this Entrance (Report an Issue). You enter the code of another Unit in your profile (Add another flat or building).
Read what is new
The notice board does not show everything, only what you have not seen yet (seen). In the main column, from the top:
- Pinned — notices the manager pinned to the top, however old;
- New for you — notices and documents of the last 30 days and every upcoming event, in one list, newest first, each with its kind;
- Polls to answer — open polls one of your Units in this Entrance has not answered yet, the ones closing soonest first; they stay until every Unit has answered;
- Answered by your household — open polls somebody who lives with you answered for your Unit, with who answered what;
- Poll results — the results of the polls that closed since you have lived in this Entrance (Answer a Poll).
Once you have read a notice, an event, a document, somebody else's poll answer or a result, click Seen ✓ below it and it leaves the notice board. A notice or an event you open from an email and a document you download count as seen too. A poll waiting for your answer cannot be put away like this: it leaves when you answer. The button Mark all as seen by the page heading marks everything the notice board shows at once; whatever arrived in the meantime stays, and so do the polls to answer. Nothing is deleted by it: everything is under the tab Publications (Read Notices, Events and Documents).
Issues and what is coming up
On a computer they are in the right-hand column, on a phone below the other cards:
- News on my issues — your issues in this Entrance on which a manager changed the status or added a comment since you last opened them; an issue leaves when you open it (Follow your Issue to the end);
- News on issues that affect me — the Entrance's public issues you marked as affecting you too, whose status a manager has changed since; you clear them with Seen ✓ or by opening the list of issues (Mark an issue that affects you too);
- Coming up — the events starting in the next 14 days, soonest first. They stay here even when you have seen them.
All caught up
When nothing is pinned or new, none of your issues has changed and no poll is waiting, the notice board says All caught up. Below it are the next event, if there is one, and links to the notices, events, polls and documents and to your issues.
On your first visit in a browser that can install, and only then, a line "Install Spravca on your phone:" with the link Profile → App sits below the heading; Not now hides it at once (Install the portal on your phone).
What others see
The residents of your Entrance get the same notices, events, polls and documents. Their notice board differs, though, by what they have seen; your issues and your Unit's answer in a poll are yours alone. When the manager publishes something for the whole building or every building, you see it on the notice board of every Entrance you live in, and once you open it or mark it seen on one of them, it leaves them all.
What you have seen, the portal remembers for you alone. It never shows it to the manager or your neighbours, not even as a number; your downloaded My data holds only counts per kind.
When something goes wrong
The top bar does not switch to another Entrance
Switching is offered only when you have approved Units in more than one Entrance. A Unit you have just asked for is added once it is approved.
A notice I saw yesterday is gone
You marked it as seen, opened it from an email, or it is older than 30 days. A notice with a Show until date stops showing in the list too when that day is over; the manager may also have deleted it. Every current notice is under the tab Publications.
I clicked Mark all as seen by mistake
The marks cannot be undone, but you have lost nothing: the notices, events, polls and documents are under the tab Publications and your issues under the tab Issues.
Error 403
You opened the notice board of an Entrance where you no longer have an approved Unit — from an old email, say, after a manager ended your access. Click Back to the home page; Moving out explains what happens when you leave.
I see Waiting for approval instead of the notice board
Your request has not been approved yet and you have no other access in the portal. See Join your building with an Invitation Code.
Where it ends
The notice board is where you will keep coming back; this Journey ends with you knowing where to find what. Carry on with what you need: Read Notices, Events and Documents, Report an Issue or Answer a Poll.