Resident
Read Notices, Events and Documents
For whom and what you need
For every approved resident. Notices, events and documents are published by the manager; residents only read them. Each is addressed to one Entrance, a whole building or every building of the organisation — its Audience — and you see it on the notice board of each of your Entrances it covers. You need nothing but to be signed in.
Steps
Read the notices
The notice board starts with Pinned and then, in New for you, the notices of the last 30 days you have not seen yet. Mark a notice you have read with Seen ✓ and it leaves the notice board; a notice you open from an email is marked by itself. Every current notice, seen or not, is under the tab Publications, in Notices: pinned first, then newest first, 25 to a page. A notice still waiting for you on the notice board carries New beside its title on the list. Click the title to open it — as from an email — and the marker goes; it also goes when you mark the notice as seen on the notice board.
A long notice is cut short; Show more shows all of it. Web addresses in the text are links. Under the text is the day it was published and, for a notice that ends, shown until 30 Sep 2026. When that day is over, the notice is gone from the notice board and from the list.
See what is coming up
A new event is on the notice board in New for you until you mark it as seen. The events of the next 14 days are in Coming up, even once you have seen them; All events or the tab Events under the tab Publications opens all of them. Each event shows its day (or first and last day), its type — Inspection, Repair, Maintenance, Meeting or Other —, the time if the manager gave one, the supplier and a description. An upcoming event you have not seen yet carries New beside its type; click its title to open it and the marker goes.
An event stays among the upcoming ones until its last day is over, so one taking place today is there all day. Times are local, as the manager wrote them. On an event over several days the "from" time is the start on the first day and the "to" time the end on the last.
Below the upcoming events is the folded Past events (3): events whose last day was in the last 90 days, newest first.
Above the list stands How to show them: List and Month. Month draws the whole month in weeks from Monday; an event over several days is a bar across all of them, today has a frame around it, and Previous month and Next month move a month either way. Clicking a bar opens that event on the list, description and all. The portal always opens in the list — on a phone too, where events read better one under another.
Every event also carries Add to calendar, which puts it into the calendar on your phone or computer; Add the events to your calendar describes it.
Open a document
A document the manager uploaded, or replaced with a new file, in the last 30 days is on the notice board in New for you until you download it or mark it as seen. All of them are under the tab Documents, grouped by category — House rules, Contracts, Minutes, Other — and by title within one. Each shows the file's name, its size and the day the file was uploaded. A document still waiting for you on the notice board carries New beside its title until you download it.
Click the title and the document opens in a new browser tab. PDFs and pictures are shown there; Word, Excel, OpenDocument and text files are downloaded to your device. If the manager later replaces the file, the link stays the same and the document is new on the notice board again.
What others see
Nobody. What you have seen, the portal remembers for you alone, so that the notice board does not show it again; the manager and your neighbours never learn it, not even as a number. The neighbours in your Entrance get the same notices, events and documents as you.
Mails
When the manager publishes something new for your Entrance, your building or every building, you get an email — within a few minutes rather than at once, because the portal sends these one after another. The email never repeats a title or a text; it says only what was added and for which Entrance, and its button opens the portal. However many Units you have where it applies, you get one email. Editing or deleting what was published sends no email.
You can turn each of these emails off on your profile, under Notifications; every one of them ends with a link there. Choose your notifications has the details.
When something goes wrong
The link in the email asks me to sign in
Emails often open in another browser than the one you use for the portal. Sign in and the portal takes you to the page of the link.
A document or notice board from a link says Error 403
The manager has deleted the document since, or you no longer have an approved Unit in the Entrance it was for. The portal deliberately does not say which. If you have not moved out, ask the manager.
The email did not arrive
Wait a few minutes and look in your spam folder too. Check that this kind of email is not turned off on your profile. No email comes either when the news was for another Entrance than yours, and the manager who published it gets none even if they live in the building.
An event was cancelled or moved, but no email came
The portal announces neither a new date nor a cancellation. The manager edits or deletes the event and may tell you in a notice. The list Events always shows how things stand.
An older notice or document has no New marker, though I never opened it
The marker is only on what waits for you on the notice board: a pinned notice, an upcoming event, and a notice or document of the last 30 days. An older notice or a past event does not get it; it is on the list all the same.
An older event is missing from the list
Past events stay on the list for 90 days after their last day.
Where it ends
Reading starts and finishes nothing. If a notice or an event leads you to a problem that needs fixing, carry on with Report an Issue; if the manager has opened a poll, with Answer a Poll.